Accessibility Statement
Elephant and Castle Movers Accessibility Statement
Elephant and Castle Movers is committed to providing an accessible online experience for all customers in the Elephant and Castle area and beyond. We aim to ensure that people of all abilities, including those using assistive technologies, can access information about our moving services, request quotes, and plan their moves with confidence.
Our Accessibility Commitment
We are working towards meeting the Web Content Accessibility Guidelines version 2.1, Level AA. These guidelines explain how to make web content more accessible to people with disabilities, including users who rely on screen readers, keyboard navigation, and other assistive tools. Our goal is to provide a consistently usable and accessible experience as you learn about our services in the Elephant and Castle area.
Screen Reader Compatibility
Our website is designed to be compatible with modern screen readers and speech-based browsing technologies. We use clear heading structures, descriptive text for images where appropriate, and meaningful labels for forms and interactive elements. This approach is intended to help users who are blind or have low vision navigate and understand our content about moving services in Elephant and Castle without encountering unnecessary barriers.
If you experience any issues using a screen reader on our website, or if any information about our local moving services is not announced clearly, you can contact us to describe the problem in as much detail as possible, including the page you were on and the technology you were using.
Keyboard Navigation
We recognise that many people navigate websites using only a keyboard or alternative input devices. Our website is being developed and tested so that core features, such as menus, forms, and buttons, can be accessed without using a mouse. Focus indicators are intended to make it clear which element is currently selected, and the navigation order is planned to follow a logical, predictable flow.
If you find any part of the site difficult to reach via keyboard, or if the focus order makes it hard to move through information about our Elephant and Castle moving services, please let us know so we can improve those areas.
Text, Colour and Readability
We aim to use clear, straightforward language to explain our services and the moving process. Colour contrast and text size are chosen to support users with low vision or colour vision deficiencies. Wherever possible, important information about our Elephant and Castle Movers services is not communicated by colour alone, so that it remains understandable for everyone.
Ongoing Improvements and Testing
Accessibility is an ongoing process, and we are continually reviewing the site as we update content, expand services, and introduce new features for customers in the Elephant and Castle area. We use a combination of automated tools, manual checks, and feedback from users to identify and correct issues that might affect accessibility or usability.
Requesting Information in an Accessible Format
If you need information about Elephant and Castle Movers or our services in an alternative format, such as large print or a simplified written description, you can contact us and explain what you need and how we can best provide it. We will consider your request and aim to respond within a reasonable time frame.
Contact for Accessibility Feedback
Your feedback helps us improve accessibility for everyone. If you encounter difficulties using our website, find content that is not accessible, or have suggestions on how we can better support your needs, you can contact us via our usual customer contact channels listed on our website. Please include details such as the page you were using, the type of device and browser, and any assistive technology involved, so we can investigate and address the issue as effectively as possible.
We are committed to making Elephant and Castle Movers a welcoming and accessible choice for all customers and will continue working to improve the accessibility of our website and services.
